Let’s be honest. You’ve probably used the same password for all of your online accounts and apps for years. If you’re tech-savvy, you use a password manager that generates strong and secure passwords that are saved in the cloud.
So why aren’t more people using them?
It’s likely because many companies think of passkeys as just a security upgrade. But they’re really a crucial user experience initiative – and it’s time to treat them as such by using a combination of consumer education, phased implementation, and tech readiness assessments to make adoption smoother for users and more manageable for developers.
No technology is a silver bullet in and of itself, but passkeys have proven to be a robust, easy-to–use option for authentication. But adoption isn’t ubiquitous (at least not yet) for a few key reasons:
Companies need to lead users through passkey adoption versus waiting for it to happen organically. But ultimately, it should always be the user’s choice. Here’s how organizations can promote adoption and make implementation easier on devs.
It’s never been a more important time to implement passkeys.
Traditional authentication methods like passwords are failing; one report revealed that 59% percent of passwords can be breached in under an hour, and multi-factor authentication (MFA) methods like one-time passwords (OTPs) can easily be phished. This problem will only intensify as advances in AI make cracking passwords and creating ultra-convincing AI-generated phishing scams faster and easier.
Additionally, passkeys are a crucial differentiator for user experience. Consumers have more choice than ever when it comes to the apps they use, and a streamlined, secure login experience goes a long way in standing out in the marketplace and encouraging people to use an app.
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