Centene grew revenue almost 20% last year amid drastic cuts to federal Medicaid spending that have inflicted pain on the bottom line and customers. That hasn’t stopped London from focusing on programs that tie affordable housing to health care or leveraging AI to identify and deliver a suite of services to members with high-risk pregnancies.
“There is an opportunity in this moment to innovate and deliver within the construct of these programs,” she told me. “We’re harnessing this moment to transform and simplify the organization, to lean into our mission and the levers that are going to fundamentally change how we power that mission.”
