That’s an important message from the leader of a company that has a complicated history when it comes to creating tech ecosystems that sometimes lock in users and lock out competition. It’s a message that would get a lot more attention if he said it on stage this morning when the spotlight will be on Microsoft.
Every CEO has three basic roles: to create the vision and strategy of their company, to build the leadership team to execute on that vision and strategy, and to create the conditions to successfully replace themselves. Transcending all that is a CEO’s responsibility to be communicator-in-chief, the face of the company, the one who breaks big news and answers questions from investors, customers, regulators and journalists, among others.
