Good morning. Agentic AI could fundamentally reshape businesses in less than three years.
By 2028, it is expected that almost 33% of all enterprise software will have agentic AI built in, automating nearly 15% of day-to-day work and workflows, Chadha said.
Vivek Luthra, Accenture’s Asia Pacific data and AI lead, told Fortune’s Jeremy Kahn that clients are experiencing three stages of agentic AI adoption:
Within Accenture, AI agents are deployed internally across HR, finance, marketing, and IT. Externally, industries such as life sciences use agents to speed up regulatory approvals, while sectors such as insurance and banking leverage them for fraud management.
As agentic systems become more powerful and autonomous, the need for responsible AI and improved safety standards increases.
Both panelists highlighted the importance of transparency and user control. Chadha advised that agentic platforms must clearly communicate actions and request user approval at key decision points. “You wouldn’t want to have a system that can do this fully without a human in the loop,” Chadha said.
Regulation is also critical: “It’s too important not to regulate,” Chadha insisted, calling for robust protocols and industry standards.
