Yet despite their desires to transform the world toward a bright future, DeGraff said society has failed to adequately prepare young people for the AI transition.
“We’ve sort of given the short end of the stick,” he added in the panel titled What High-Innovation Teams Do Differently. One of the most glaring examples, he said, is how companies are deploying AI: primarily for efficiency.
“That’s going to eliminate a lot of opening jobs,” DeGraff said. “It’s going to eliminate a lot of that first staircase for young people, which is concerning.”
Rather than fueling breakthrough innovation with young people, he added that much of today’s corporate world has been focused on doing things “better, cheaper, faster.”
But not all hope is lost for Gen Z job seekers. Instead, young people might have to think about the companies that are eager to foster innovation—and take advantage of their digital-native skillset.
“I think there’s a lot of innovation theater that goes on,” DeGraff added. “In a lot of the larger corporations, what happens is that they let more boundary-based organizations—smaller organizations that cannot compete on scope or scale to do the innovation—and they acquire them, so that’s usually part of the basic problem until they run into an inflection event that requires them to change.”
In other words, while big companies may lack innovation cultures, startups often provide the creative environment young workers need to develop their skills.
“As Einstein put it, ‘If I had an hour to save the planet, I’d spend the first 55 minutes thinking about the problem, and the last five about the solution,’” she said. “Most people get to solutions way too fast.”
Iyengar emphasized understanding critical questions like, “What is that pain point? Why does that pain point exist? What are going to be the barriers?”
Solutions, however, need to be genuinely innovative. Iyengar joked about the marketplace now offering over 100 different shades of white paint as an example of meaningless differentiation.
“Let’s face it, all of us have tons of ideas, and with ChatGPT, you can have a lot more ideas and that any given idea is worth less than maybe a penny today,” Iyengar said.
“But the key has to be generating more meaningful options. Yes, you want more choice, but you don’t want them to be minor variations of each other. They should be meaningfully different, and I think that’s true, whether you’re looking at the marketplace or whether you’re looking at your organization.”
