The company responded to a number of these complaints in the post’s thread, asking users to send their contact information in a direct message to sort out their complaints, but the post racked up hundreds of unhappy reviews.
McDonald’s was unable to provide an immediate response to Fortune’s request for comment due to the holiday weekend.
The backlash comes as the company tries to revive its image of affordability as price hikes have hit its menu.
Even CEO Chris Kempczinski acknowledged combo meals priced over $10 were “negatively shaping value perceptions.”
“We’ve got to get that fixed,” he said.
He said that these consumers “in particular, are being weighted down by the cumulative impact of inflation and heightened anxiety about the economic outlook.”
“We’re fueling momentum by delivering everyday value and affordability, menu innovation, and compelling marketing that continue to bring customers through our doors,” Kempczinski said in McDonald’s third-quarter earnings release.
