Concretely, though the same headcount at a higher sales line that means many jobs will effectively disappear. But, Furner says, many old roles will be replaced by news ones within Walmart. He cited as an example a general manager called Maurice in Brooksville, Florida. This employee spent two decades or so loading trucks, but now, Furner said, he’s leading a team of bot techs and his work including circuit boards, and changing batteries out.
Another way AI is changing how Walmart store employees go about their day: an agent quickly makes a detailed list of the tasks to be done on a shift, something that used to take someone 30 to 45 minutes a day. “Now, when they come in, they say ‘Here’s who is going to be in the building this evening. Here the
most important things we can do. We have a suggestion for assignments,’” says Furner.
There are also agents who advise Walmart’s marketplace sellers and yet others that work with Walmart merchants to provide information on what to stock, what to curate, and where to place it in the store, reducing the time needed to executive those tasks in the pre-AI world.
