Jassy told Cramer that, as with every major technological shift, “there will be fewer people doing some of the jobs that the technology actually starts to automate.” He emphasized that AI is already freeing Amazon employees from rote work, making jobs “more interesting,” and enabling staff to focus on innovation and higher-value tasks.
For example, AI agents now handle coding, analytics, and research at Amazon, he said.
Jassy also pointed out that AI will create new jobs in areas such as robotics, AI development, and other fields requiring human creativity and complex decision-making.
“I think that AI and generative AI specifically is the most transformative technology of our lifetime, which is saying a lot, given that we have had the internet,” he told CNBC.
Disclaimer: For this story, Fortune used generative AI to help with an initial draft. An editor verified the accuracy of the information before publishing.