Intuit has four themed agents—a customer one for spotting leads in emails, drafting emails, and tracking interactions to the point of sales; one for payments to streamline and speed up that process; another for finance, to analyze and help you boost the health of your business; and a fourth for accounting, to reconcile expenses and make your bookkeepers happy. If I’d had this a decade ago, I might have remained an entrepreneur.
“By far, this is the most significant launch we’ve ever had in our history because it’s end-to-end,” Goodarzi told me. “The fact that we have launched a virtual team that can do a lot of work, from managing your leads to making sure you get paid and your accounting is done, and it’s a combination of AI and humans doing the work. It’s been in the works for six years.”
